Terms of Service - summary

These terms describe how we work with clients on projects, deliverables, payments, timelines, and support. They are intended to be clear and fair to both parties.

Key points

EngagementScope is defined in proposals and statements of work. Changes may affect timeline and cost.

DeliverablesWe deliver files and documentation as specified; ownership and licensing are set out in each agreement.

PaymentsMilestone-based billing is used; late payments may pause work. Refunds follow the refund policy.

SupportPost-launch support is available via service packages or hourly retainers.

Liability and disclaimers

We limit liability to the total fees paid for the specific engagement. We do not guarantee third-party outcomes, such as search ranking. IP and confidentiality clauses are included in full agreements.